Privacy policy
PRIVACY POLICY
Last updated: July 2026
Bea’s Bakehouse respects your privacy and is committed to handling personal information responsibly and in accordance with applicable New Zealand privacy law.
Trading Name: Bea’s Bakehouse
Website: Beasbakehouse.com
Location: Auckland, New Zealand
Email: Beasbakehouse22@gmail.com
Phone: +64 021 025 41330
1. INFORMATION WE MAY COLLECT
When you visit our website, place an order, contact us, or otherwise interact with Bea’s Bakehouse, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Billing information
- Order details
- Selected products
- Pickup date and time
- Customisation requests
- Messages and communications
- Website usage information
- Device and browser information
- IP address
- Cookie and analytics information
We only collect information reasonably required for legitimate business purposes and the operation of our store.
2. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and manage orders
- Prepare products for collection
- Communicate about your order
- Confirm pickup arrangements
- Respond to questions and enquiries
- Provide customer support
- Process payments
- Prevent fraud or misuse
- Maintain and improve our website
- Understand website usage
- Comply with legal obligations
- Send marketing communications where permitted
3. ONLINE STORE AND SERVICE PROVIDERS
Our online store may be operated using third-party technology and service providers, including ecommerce, payment, analytics, hosting, and communication services.
These providers may process personal information where necessary to provide their services.
Their handling of information may also be governed by their own privacy terms and policies.
4. PAYMENTS
Payment information may be processed by third-party payment providers.
Bea’s Bakehouse may not directly store complete payment card information where payments are handled securely by an external payment provider.
5. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website activity
- Improve performance
- Support analytics
- Support relevant marketing where enabled
You may be able to control cookies through your browser settings, although disabling some cookies may affect website functionality.
6. MARKETING COMMUNICATIONS
Where permitted, we may send promotional emails or other marketing communications.
You may unsubscribe from marketing communications using the unsubscribe option provided or by contacting us.
Order-related and service-related communications may still be sent where necessary.
7. SHARING PERSONAL INFORMATION
We may share personal information with service providers where reasonably necessary to operate our business, including providers involved in:
- Ecommerce services
- Payment processing
- Website hosting
- Analytics
- Customer communications
- Fraud prevention
- Professional advice
- Legal compliance
We do not sell personal information to third parties.
8. STORAGE AND SECURITY
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
9. RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, legitimate business requirements, and applicable legal obligations.
10. ACCESS AND CORRECTION
Subject to applicable New Zealand law, you may request access to personal information we hold about you and ask for incorrect information to be corrected.
To make a request, contact us using the details below.
11. CHILDREN’S PRIVACY
Our website and products are not intended to knowingly collect unnecessary personal information from children.
If you believe personal information has been provided improperly, please contact us.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
The latest version will be published on our website with an updated revision date.
13. CONTACT US
For privacy questions, access requests, or correction requests, contact:
Bea’s Bakehouse
Auckland, New Zealand
Website: Beasbakehouse.com
Email: Beasbakehouse22@gmail.com
Phone: +64 021 025 41330